Terms & Conditions

Terms & Conditions


We  make every effort to ensure that items we sell are safe if used in the manner for which they are designed. However, we can exercise no control over the end use of these products, and therefore cannot accept responsibility for any accident, loss, or damage to persons or property caused by the use or intentional misuse of these products. Order submission constitutes an agreement to hold us completely harmless, in the event of any litigation arising from the use or misuse of these products.

How to Order

Our web site is continuously updated to reflect which items are currently available.  Orders should be made via our online shopping cart. We will accept reservations on any item in stock when paying by cheque or postal order. Reservations on available items will be held for 5 business days, pending receipt and clearance of payment.

Our web site has prices available to be displayed in different currencies to assist you, however we accept payment ONLY in British Sterling (GBP) by cash, Paypal or cheque. Please do not post cash payments, as we cannot accept responsibility for loss. 

You can always drop by for personal service and save the Post & Packing charge! Just ring first to be sure we'll be here...

We will dispatch your order upon payment clearance. Our desire is to ship your order complete, as we wish to keep shipping charges to a minimum. Therefore, we recommend you take advantage of our reservation scheme.

Gift Vouchers

From time to time, we donate gift vouchers to model rocketry organisations in exchange for promotional consideration. These vouchers can be redeemed only at Hpr.org.uk, for products and services, up to the face value. They cannot be exchanged for cash. Orders exceeding the face value of any voucher must be accompanied by additional payment to cover the difference. When redeemed, the unused amount of any voucher's face value is lost. Vouchers expire 2 (two) years from date of issue, and have no value after expiration. Vouchers are void if altered. We incorporate methods to prevent voucher fraud and reserves the right to refuse a voucher if any evidence of fraud is suspected.